Official Website Top-Up Product Price Adjustment Notice

Dear Adventurers,

To optimize the official website's top-up services and product pricing structure, the Adventurers' Guild will adjust the prices of selected products on the official top-up page. Details are as follows:

Ⅰ Products Subject to Price Adjustment

The following products are included in this price adjustment:

Direct Purchase: 32,980 Starstones

● Malaysia: Adjusted from MYR 2,299 to MYR 2,199;

Direct Purchase: 64,980 Starstones

● Malaysia: Adjusted from MYR 4,499 to MYR 4,099;

● Singapore: Adjusted from SGD 1,448 to SGD 1,299.

Direct Purchase: 129,980 Starstones

● Malaysia: Adjusted from MYR 8,799.99 to MYR 8,199;

● Philippines: Adjusted from PHP 137,990 to PHP 123,000;

● Singapore: Adjusted from SGD 2,799.99 to SGD 2,598.

Apart from the products listed above, the prices of other products on the official top-up page are currently unaffected by this adjustment. Please refer to the prices displayed on the official top-up page for the actual product prices.

Ⅱ Compensation Details

For Adventurers who purchased any of the products listed above before this price adjustment, we will verify the relevant purchase records and calculate compensation based on the exchange rate of USD 1 = 60 Rune Starstones. The corresponding number of Rune Starstones for the price difference will be delivered via in-game mail within 3 business days.

Ⅲ Important Notes

1.This compensation applies only to Adventurers who successfully purchased one of the products listed above before the price adjustment.

2.Eligibility will be determined based on orders that were successfully paid for and delivered. Unpaid, failed, canceled, or refunded orders are not eligible for compensation.

3.The compensation amount will be calculated based on the actual purchase records and the applicable compensation rate. The system's final calculation shall prevail.

4.Purchases made after the price adjustment are not eligible for this compensation.

5.If you have any questions, please contact us through the Customer Service Center on the official website.

Thank you for your continued support and understanding!

Ragnarok: The New World Operations Team